USAFoods Helpdesk

• English (AU)

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• When will my favourite product be back in stock?

  When will my favourite product be back in stock? While we do our best to keep items in stock as much as we can, it's a challenging task for a business like ours. Each container has limited space and we import so many products! It also takes a lot of time for our products to be shipped here as they travel via sea accross the largest ocean in the world. Food is perishable, which means we can't import too many as once they pass a certain date, it may not be as [best of quality it once was](/en-aVery popular

• Can I place a pre-order for a product out of stock?

  Can I place a pre-order for a product out of stock? Sorry, We do not accept pre-orders at this time. There are many factors to ordering food products and shipping them to Australia. There are many variables that may keep you waiting a significant amount of time for certain items or other issues such as damage, best by dates and pricing. Instead, we have a NOTIFY ME system that will email you as soon as an item is ready for sale. You can read about how to enable a notification for your favouFew readers

• I don't see a product I am after, do you have it?

  Search If a product cannot be found on our website via the search bar then we do not currently stock this product Request You can make a product request by clicking here. By filling out as many details as you can on this form can help us find anFew readers