USAFoods Helpdesk

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• When will my favourite product be back in stock?

  When will my favourite product be back in stock? **The best way to know when a product will be restocked is by using our PRODUCT SUBSCRIPTION system. Click SUBSCRIBE on any sold out product and we'll send you an email once we have stock available for you. ** While we do our best to keep items in stock as much as we can, it's a challenging task for a business like ours. Each container has limited space and we import so many products! It also takes a lot of time for our products to be shippedVery popular

• Can I place a pre-order for a product out of stock?

  Can I place a pre-order for a product out of stock? Sorry, We do not accept pre-orders at this time. There are many factors to ordering food products and shipping them to Australia. There are many variables that may keep you waiting a significant amount of time for certain items or other issues such as damage, best by dates and pricing. Instead, we have a NOTIFY ME system that will email you as soon as an item is ready for sale. You can read about how to enable a notification for your favouFew readers

• I don't see a product I am after, do you have it?

  Search If a product cannot be found on our website via the search bar then we do not currently stock this product Request You can make a product request by clicking here. By filling out as many details as you can on this form can help us find anFew readers

• I've been waiting a long time for this item to come back into stock

  I've been waiting a long time for this item to come back into stock We understand, it can be frustrating at times. However, dealing with domestic food products from an infrequently travelled route can be quite challenging. We do our best to ensure we keep stock of your favourite items, there can be times throughout the year where we have little or no stock. We also have many external factors to consider. Items also get damaged in transit, and can often times be delayed. There is also limitedFew readers